The Labour Day holiday, however, was established to recognize the contribution that ordinary working people have made to the Canadian way of life, said Ken Georgetti, president of the Canadian Labour Congress. At the same time, however, employers have a vested interest in treating workers fairly. Terry H. Wagar It is interesting to note that this trend is not true for women in the workforce, where the participation rate has been fairly steady over that same 30 year period. Union organization and membership grew more rapidly in Canada, and for the past several years union members have comprised a considerably larger percentage of the labour force. Originally, union officials enjoyed “blanket protection”, as efforts by employers to discipline an employee acting in his capacity as union official were unsuccessful. Management Vs Union Needs Mutual Respect Organizational management and employee unions work better together if they both acknowledge that the other has a legitimate and valued purpose. It looks like you're using Internet Explorer 11 or older. , such as the Canadian Labour Congress (CLC), which provides assistance to member unions and serves as a principal political organ for organized labour. Higher costs can be addressed in several ways. By comparison, the share of employees covered by a collective bargaining agreement, as calculated by Statistics Canada, was 30.6% in 2015. No union organizing campaign ever started with the premise that by unionizing, employees would receive lower wages or weaker benefit programs. Labour-Management Relations in Canada: A Survey of Union Officials. Managers could accept lower profits, though such an outcome is unlikely given that owners/shareholders benefit from higher profits. For example, strikes by federal employees, such as air-traffic controllers, can be declared illegal if they jeopardize the public interest. At other times, there is a conflict—real, perceived, or a little bit of both—between the needs of employees and those of employers. If unionization threatens higher costs for wages and benefits, management can resort to part-time or contract workers. The Future of Unions: Stagnation, Decline, or Renewal? In 1983, the union membership rate was 20.1 percent, and there were 17.7 million union workers. One option for engaging outside parties is called mediation, under which an impartial third party assesses the situation and makes recommendations for reaching an agreement. At the bottom are locals that serve workers in a particular geographical area. In turn, national … Contact information. For example, strikes by federal employees, such as air-traffic controllers, can be declared illegal if they jeopardize the public interest. Build Worker Power The labour movement was created by people standing up together for fair wages, safe workplaces and decent work hours. But Labour Day is more than just the unofficial end to summer — a fact many Canadians tend to forget. Union Issues 2019 Union Plus Scholarships Award $170,000 to Union Members and Families June 24, 2019. As undergraduates at York University discovered when they arrived on campus in 2007, the effects of a strike can engulf parties other than employers and strikers: with two-hundred food services workers on strike, students had to scramble to find food at local mini-markets. Union dues-paying workers comprised 31.8% of all employees in Canada in 2015, an increase of 0.3 percentage points from 2014 . Ottawa, Ontario K1G 0Z7 Tel: (613) 237-1590 Fax: (613) 237-5508 Toll free: (844) 237-1590 In turn, national unions may be linked by a labour federation, such as the Canadian Labour Congress (CLC), which provides assistance to member unions and serves as a principal political organ for organized labour. CURRENT ISSUES SERIES This document was digitized in 2013 as part of the Queen’s IRC Archive Revitalization Project. Explain why workers unionize and how unions are structured, and describe the collective-bargaining process. Though the law prohibits companies from permanently replacing striking workers, it’s often possible for a company to get a court injunction that allows it to bring in replacement workers. If there is still no resolution, the union may submit the grievance to an arbitrator. In addition, because other union workers typically won’t cross picket lines, marchers can sometimes interrupt the daily activities of the targeted organization. labour dispute videos and latest news articles; GlobalNews.ca your source for the latest news on labour dispute . Along with offering practical case studies and important regulatory updates, The Canadian Institute’s Union-Management Relationships Conference will provide a forum to encourage collaboration and dialogue surrounding the key issues impacting labour relations – and where there are opportunities to partner to achieve consensus. If everything goes smoothly, a tentative agreement can be reached and then voted on by union members. The National Farmers Union strongly supports Canada’s supply management system as an important institution of food sovereignty. In a non-union environment, the employer makes largely unilateral, i.e., one-sided decisions on issues affecting its labour force, such as salary and benefits. In Canada, the unionization rate fell from 37.6% in 1981 to 28.8% in 2014. When it comes to call centers, where problems like poor attendance and waning morale are endemic to the industry, a partnership that brings more solutions to the table is invaluable. —complaints over contract-related matters that are resolved by union representatives and employee supervisors. It is important to note that some unionized workers may not have the right to strike. Sometimes, the needs of employees and employers are consistent: the organization can pay decent wages and provide workers with safe working conditions and job security while still making a satisfactory profit. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. libraryhelp@utoronto.ca Public Sector Labour Management Issues (IRE 1625) This subject guide is meant to assist students, particularly those enrolled in IRE1625, with research papers and assignments. Case Study: How a Bottle Cap Restored a Reputation (Temporarily), Arts and Crafts for Adults: Collective Beer, The Importance of Small Business to the Canadian Economy, Advantages and Disadvantages of Business Ownership, Why Some Businesses Fail and Where to Get Help, Organizational Structure: How Companies Get the Job Done, The Challenge: Producing Quality Jetboards, Managing the Production Process in a Manufacturing Company, Operations Management for Service Providers, Fundamentals of Business: Canadian Edition, https://www.statcan.gc.ca/pub/75-006-x/2013001/article/11878-eng.htm, Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License. The process of setting pay and benefit levels is a lot different in a unionized environment. They could raise prices and pass the higher costs along to customers, but doing so could hurt their competitiveness in the marketplace. 1880s. If mediation does not result in an agreement, because one or both sides are unwilling to accept the decision of the third party, they may opt instead for arbitration, under which the third party studies the situation and arrives at a binding agreement. A union is an organization of employees that is authorized to represent the employees before management for the purpose of negotiating benefits. Supply management is a unique Canadian institution that helps us avoid wide fluctuations in supply and prices, without requiring massive government subsidies to support farmers’ incomes in these sectors. Most employers want to avoid the costs involved in managing a unionized workforce; as a result, many offer generous pay and benefit packages in the hopes of keeping their workers happy – and un-unionized. Canada’s Leader: Passing or Failing the “Smell Test”? Together, all of these changes directly affect how management interacts with employees and unions. If workers reject the agreement, negotiators from both sides must go back to the bargaining table. At the bottom are locals that serve workers in a particular geographical area. To the contrary, unions approach prospective members with promises like higher pay, better health insurance, and more vacation time. When you see workers parading with signs outside a factory or an office building (or even a school), they’re probably using the tactic known as picketing (see Figure). Most supervisors and managers do not know their rights and do not have the skills to manage these issues when they arise. The following chart demonstrates that there has been an overall decrease in the percentage of workers in Canada who are union members from 1981 to 2012. When unionized workers have complaints (such as being asked to work more hours than stipulated under their contract), they can call on union representatives to resolve the problem, in conjunction with supervisory personnel, who are part of company management. When there’s a discrepancy between what workers want in terms of salary increases, benefits, working conditions, and job security and what management is willing to give, the two sides engage in a process called, If negotiations break down, the sides may resort to, (in which an impartial third party makes recommendations for reaching an agreement) or. Public Sector Labour Management Issues (IRE 1625). The grievance process can sometimes be long, cumbersome, and costly to administer. Fundamentals of Business: Canadian Edition by Pamplin College of Business and Virgina Tech Libraries is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted. —an organized group of workers that bargains with employers to improve its members’ pay, job security, and working conditions. The strike lasted from February 2nd to March 7th, and in the end, the workers got what they wanted: fairer wages, work protection and improvements to their health and dental plans.[1]. Union-management consultation is a forum to raise issues, share information, advice and concerns about programs, policies and procedures, with a view to resolving problems and concerns. This list of top ten challenges was compiled by the author interacting with credit union executives at more than 500 financial institutions over the last 24 months. About web accessibility. First, income and wealth inequality have increased in Canada. When non-union workers feel that they’ve been treated unfairly, they can take up the matter with supervisors, who may or may not satisfy their complaints. If there is still no resolution, the union may submit the grievance to an arbitrator. Our union-management relations practice includes the representation of employers regarding unfair labor practice proceedings, grievance/arbitration matters and strike injunction cases. CUPE | 1375 St. Laurent Blvd. Certain members are designated as stewards to serve as go-betweens in disputes between workers and supervisors. The demographic makeup of the workplace is undergoing a dramatic shift. If you continue with this browser, you may see unexpected results. Not surprisingly, then, business managers resist unions because they generally add to the cost of doing business. We must always try to make management bargain over any proposed change, no matter what the Management Rights clause says. All rights reserved. They can also outsource work, eliminating jobs entirely. If negotiations stall, the sides may call in outsiders. They start to feel that they are at the mercy of their union and become disillusioned and frustrated. There are many changes underway: some structural, some attitudinal and some technological. As we saw in Chapter 11, a reputation for treating employees well, for example, is a key factor in attracting talented people. Pamplin College of Business and Virgina Tech Libraries, External Forces that Influence Business Activities, Perfect Competition and Supply and Demand, Monopolistic Competition, Oligopoly, and Monopoly, Government’s Role in Managing the Economy. The key difference between mediation and arbitration is the word “binding” – whatever the third party says goes, because both the union and management have agreed to accept the decision of the third party as a condition of entering into the arbitration process. The overall decrease is due to a number of factors. They need to keep other stakeholders satisfied as well, which can cost money. Union workers operate on a contract which usually covers some agreed-upon, multi-year period. —closing the workplace to workers—or call in. The American Federation of Labour and Congress of Industrial Organization (AFL-CIO) is optimistic about union membership, pointing out recent gains in membership among women and immigrants, as well as health care workers, graduate students, and professionals.[5]. To achieve a healthy workplace that leads to commitment and engagement, there are some important best practices that can be implemented, jointly, by the union-management partnership. When they go on strike, workers walk away from their jobs and refuse to return until the issue at hand has been resolved. Union officials then tell the employer what its workers want and ask what they’re willing to offer. As we saw in “Motivating employees”, Maslow believed that individuals are motivated to satisfy five levels of unmet needs (physiological, safety, social, esteem, and self-actualization). Unions often ease the financial pressure on strikers by providing cash payments, which are funded from the dues members pay to the unions. “We’ve done a lot and we’re very proud of it.”, Union membership in Canada and the United States have been declining for some time. Canadian Public Sector Union Issues Search this Guide Search. Certain members are designated as stewards to serve as go-betweens in disputes between workers and supervisors. At first, many citizen supported this right, but some of the most noticeable effects of the strike, including the halting of waste collection and the cancellation of summer recreation programming, created widespread concern and negative reactions from the Toronto population.[2]. Consumers are urged to refrain from buying an employer ’ s products.. 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